.. HP Printer Acting Stuck? 👉 1-866-490-0338(USA/UK) ☎️

If your HP printer is not printing, 👉 1-866-490-0338(USA/UK) ☎️ showing offline, refusing to connect to Wi-Fi, stuck on an error screen, or not responding after a driver update, a reset may help. Many HP printer problems happen because the printer memory, network settings, print queue, or internal software gets stuck.

The important thing is this: **not every reset is the same**. A simple power reset only refreshes the printer. A network reset removes Wi-Fi settings. A factory reset can erase saved preferences and return the printer to default settings.

This guide explains **how to reset an HP printer** safely, which reset method to use, and what to do after the reset so your printer works again.




To reset an HP printer, turn it on, unplug the power cord from the printer and wall outlet, wait 60 seconds, plug it back in, and turn the printer on. For Wi-Fi problems, reset network settings from the printer’s Wireless or Network menu. For deeper issues, use the Restore Defaults or Factory Reset option from printer settings.



.. Quick HP Printer Reset Options

| Reset Type | Best For | What It Changes |
| -- | - | |
| Power reset | Frozen printer, minor errors | Clears temporary memory |
| Network reset | Wi-Fi not connecting | Removes saved Wi-Fi settings |
| Print queue reset | Stuck print jobs | Clears pending documents |
| Factory reset | Repeated errors, wrong settings | Restores default printer settings |
| HP Smart reset | App setup problems | Refreshes app-printer connection |

Start with a power reset first. Use factory reset only when basic fixes fail.



# Why Reset an HP Printer? 👉 1-866-490-0338(USA/UK) ☎️

Resetting an HP printer helps refresh the printer system when normal printing stops working. It can clear temporary glitches, connection errors, stuck jobs, and incorrect settings.

You may need to reset your HP printer if:

* HP printer is not printing
* HP printer shows offline
* HP printer is stuck on error
* Wi-Fi setup keeps failing
* HP Smart app cannot find printer
* Printer is printing slowly
* Printer does not respond
* Paper jam message will not clear
* Printer was moved to a new Wi-Fi network
* Driver or firmware update caused issues
* Printer keeps disconnecting from network

A reset is often the fastest first step before reinstalling drivers or calling support.



# Before You Reset Your HP Printer

Before starting, check what type of issue you have. This helps you choose the right reset method.

.. Do This First

1. Save any open documents.
2. Cancel active print jobs if possible.
3. Check for paper jams.
4. Make sure ink or toner is installed.
5. Keep the printer plugged into a wall outlet.
6. Note your Wi-Fi name and password.
7. Keep your HP account details ready if you use HP Smart.

If you reset network settings, you will need to reconnect the printer to Wi-Fi again.



# How to Reset HP Printer: Step-by-Step Methods

.. Method 1: Power Reset HP Printer

A power reset is the safest reset. It does not erase your printer settings. It only clears temporary memory and refreshes the printer.

..# Steps:

1. Make sure the HP printer is turned on.
2. Wait until the printer becomes silent.
3. Unplug the power cord from the back of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
7. Plug the cord back into the printer.
8. Turn on the printer if it does not start automatically.
9. Try printing a test page.

This method works well for frozen screens, slow response, small errors, and printer not responding problems.



.. Method 2: Reset HP Printer Wi-Fi Settings

Use this if your HP printer is not connecting to Wi-Fi, your router changed, or HP Smart cannot detect the printer.

..# For HP Printers with Touchscreen

1. Open the printer’s **Settings** menu.
2. Go to **Network Setup** or **Wireless Settings**.
3. Choose **Restore Network Settings**.
4. Confirm the reset.
5. Wait for the wireless light to blink.
6. Reconnect the printer to Wi-Fi.

..# For HP Printers Without Touchscreen

Many HP printers without a touchscreen use button combinations.

Try this general method:

1. Turn on the printer.
2. Press and hold the **Wireless** button.
3. Press and hold **Cancel** if your model has it.
4. Hold for a few seconds until the wireless light blinks.
5. Release the buttons.
6. Reconnect using HP Smart.

Button steps may vary by model, but the goal is to restore wireless setup mode.



.. Method 3: Reset HP Printer Through HP Smart App

If your printer is added in HP Smart but not responding, remove it and add it again.

..# Steps:

1. Open the **HP Smart** app.
2. Select your printer.
3. Remove the printer from the app.
4. Restart your printer.
5. Restart your computer or phone.
6. Open HP Smart again.
7. Tap **Add Printer**.
8. Follow the Wi-Fi setup steps.

This helps when HP Smart shows the printer offline or cannot connect to it.



.. Method 4: Clear Print Queue and Reset Printing

Sometimes the printer is fine, but a stuck print job blocks everything.

..# On Windows 11 or Windows 10:

1. Open **Settings**.
2. Go to **Bluetooth & devices** or **Devices**.
3. Click **Printers & scanners**.
4. Select your HP printer.
5. Open **Print queue**.
6. Cancel all pending jobs.
7. Restart the printer.
8. Try printing again.

..# On Mac:

1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Select your HP printer.
4. Open the print queue.
5. Cancel stuck jobs.
6. Restart printer and Mac.

This is one of the best fixes when the printer says “printing” but nothing comes out.



.. Method 5: Restart Print Spooler on Windows

The Print Spooler is a Windows service that controls printing. If it freezes, your HP printer may not print.

..# Steps:

1. Press **Windows + R**.
2. Type `services.msc`.
3. Press **Enter**.
4. Find **Print Spooler**.
5. Right-click it.
6. Click **Restart**.
7. Try printing again.

This resets the Windows printing system without changing printer hardware settings.



.. Method 6: Restore HP Printer Factory Defaults

A factory reset should be used only when other reset methods do not work. It can remove saved network settings, custom preferences, and setup choices.

..# General Touchscreen Steps:

1. Open **Setup** or **Settings** on the printer screen.
2. Go to **Printer Maintenance**, **Tools**, or **Service**.
3. Look for **Restore Defaults**.
4. Choose **Restore Factory Defaults** or **Restore All Settings**.
5. Confirm your choice.
6. Wait for the printer to restart.
7. Set up Wi-Fi and preferences again.

Menu names can vary by HP model, but most touchscreen printers include restore options under setup, tools, or maintenance.



# Which HP Printer Reset Should You Use? 👉 1-866-490-0338(USA/UK) ☎️

.. If HP Printer Is Offline

Use this order:

1. Power reset the printer.
2. Restart router and computer.
3. Clear print queue.
4. Disable offline mode.
5. Reset network settings.
6. Add the printer again.



.. If HP Printer Is Not Connecting to Wi-Fi

Use this order:

1. Restart router.
2. Power reset printer.
3. Restore network settings.
4. Reconnect printer to Wi-Fi.
5. Add printer in HP Smart.



.. If HP Printer Is Frozen

Use this order:

1. Unplug printer for 60 seconds.
2. Plug it directly into wall outlet.
3. Restart printer.
4. Check for firmware or hardware error.
5. Use factory reset only if needed.



.. If HP Printer Shows Paper Jam After Removing Paper

Use this order:

1. Power off the printer.
2. Check inside for torn paper.
3. Remove paper gently.
4. Power reset the printer.
5. Reload paper correctly.
6. Try a test page.

Do not pull stuck paper too hard. It can damage rollers or sensors.



.. If HP Printer Is Not Printing After Update

Use this order:

1. Restart computer and printer.
2. Clear print queue.
3. Restart Print Spooler.
4. Remove and re-add printer.
5. Update or reinstall HP driver.
6. Reset printer if needed.



# How to Reconnect HP Printer After Reset

After a network reset or factory reset, your HP printer may need to be set up again.

.. Reconnect with HP Smart

1. Turn on the HP printer.
2. Make sure wireless setup mode is active.
3. Open HP Smart.
4. Click **Add Printer**.
5. Select your HP printer.
6. Enter Wi-Fi password.
7. Complete setup.
8. Print a test page.

If HP Smart cannot find the printer, restart the phone or computer and move closer to the router.



.. Reconnect on Windows

1. Open **Settings**.
2. Go to **Printers & scanners**.
3. Click **Add device**.
4. Select your HP printer.
5. Complete setup.
6. Set it as default if needed.

If Windows cannot find it, add it manually using the printer’s IP address.



.. Reconnect on Mac

1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Click **Add Printer**.
4. Select your HP printer.
5. Choose the correct driver or AirPrint option.
6. Click **Add**.
7. Print a test page.



# Common HP Printer Reset Problems and Fixes

.. HP Printer Still Offline After Reset

If your HP printer still shows offline after reset, the issue may be with the computer connection.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Make sure printer and computer use the same Wi-Fi.
* Restart router.
* Clear print queue.
* Remove old printer entries.
* Add the printer again.
* Set it as default.
* Check offline mode in printer queue.



.. HP Smart Cannot Find Printer After Reset

This usually means the printer is not in wireless setup mode or the phone/computer is on a different network.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Put printer into Wi-Fi setup mode again.
* Connect phone/computer to the same Wi-Fi.
* Turn off VPN temporarily.
* Move printer closer to router.
* Restart HP Smart app.



.. HP Printer Reset Did Not Clear Error Message

Some errors do not clear if the original problem still exists.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Check for paper jam.
* Check ink or toner cartridges.
* Close all doors and covers.
* Check cartridge alignment.
* Restart printer again.
* Use factory reset only if the error is setting-related.

If the error is hardware-related, reset may not solve it.



.. HP Printer Won’t Turn On After Reset

If the printer does not power on after unplugging, check the power connection.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Plug directly into wall outlet.
* Avoid surge protector for testing.
* Check power cable.
* Try another wall socket.
* Wait 2 minutes before turning on.

If there is no power at all, the printer may need service.



.. HP Printer Lost Wi-Fi After Reset

This is normal after a network reset or factory reset.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Open HP Smart.
* Add the printer again.
* Enter the Wi-Fi password.
* Confirm wireless light is stable.
* Print a test page.

A reset removes old Wi-Fi data, so setup must be repeated.



# Advanced Troubleshooting After HP Printer Reset

.. Remove Duplicate HP Printer Entries

Multiple printer entries can confuse Windows.

..# Steps:

1. Open **Printers & scanners**.
2. Remove old HP printer entries.
3. Keep only the current working printer.
4. Restart your computer.
5. Print again.

This helps when documents go to the wrong printer.



.. Add HP Printer by IP Address

If automatic detection fails, use manual IP setup.

..# Steps:

1. Print a network configuration page from the printer.
2. Note the IP address.
3. Open **Printers & scanners**.
4. Click **Add device**.
5. Choose **Add manually**.
6. Select **Add using TCP/IP address**.
7. Enter the printer IP address.
8. Complete setup.

This is useful when the printer is connected to Wi-Fi but not detected.



.. Reinstall HP Printer Driver

If reset does not fix printing, the driver may be damaged.

..# Steps:

1. Remove the HP printer from settings.
2. Uninstall old HP printer software.
3. Restart your computer.
4. Download the correct HP driver or use HP Smart.
5. Add the printer again.
6. Print a test page.

Driver reinstall is useful after Windows updates or failed printer setup.



.. Check Firewall or VPN

VPN and firewall settings can block local printer discovery.

..# Fix 〖 ☎️⭐+1-(866)-490-0338 〗:

* Turn off VPN temporarily.
* Set Wi-Fi network as private.
* Allow HP Smart through firewall.
* Allow printer sharing if needed.
* Try printing again.

Do not leave your firewall disabled. Adjust permissions instead.



# Pro Tips to Avoid Frequent HP Printer Resets

* Keep your HP printer on the same Wi-Fi as your device.
* Restart the router if wireless printing becomes slow.
* Use HP Smart for setup and status checks.
* Clear stuck print jobs regularly.
* Keep printer firmware and drivers updated.
* Avoid turning off the printer during updates.
* Use correct ink or toner.
* Keep paper tray clean and properly loaded.
* Do not use guest Wi-Fi for printer setup.
* Save your Wi-Fi password before network reset.
* Add printer by IP address for a stable office setup.

These small habits reduce offline errors, Wi-Fi failures, and repeated reset needs.



# People Also Ask: HP Printer Reset FAQs

.. How do I reset my HP printer? 👉 1-866-490-0338(USA/UK) ☎️

To reset an HP printer, turn the printer on, unplug the power cord from the printer and wall outlet, wait 60 seconds, plug it back in, and turn it on. This power reset clears temporary errors without deleting most printer settings.



.. How do I reset HP printer Wi-Fi settings? 👉 1-866-490-0338(USA/UK) ☎️

Open the printer’s wireless or network settings menu and choose **Restore Network Settings**. On some button-only HP printers, hold the wireless and cancel buttons until the wireless light blinks. After the reset, reconnect the printer using HP Smart.



.. Does factory reset delete HP printer settings? 👉 1-866-490-0338(USA/UK) ☎️

Yes. A factory reset can remove saved Wi-Fi details, custom preferences, printer settings, and setup information. Use factory reset only when basic power reset and network reset do not fix the issue.



.. Why is my HP printer still offline after reset? 👉 1-866-490-0338(USA/UK) ☎️

Your HP printer may still show offline if the computer is using an old printer entry, wrong port, stuck print queue, different Wi-Fi network, or offline mode is enabled. Remove and re-add the printer, clear the queue, and reconnect Wi-Fi.



.. How do I reconnect my HP printer after reset? 👉 1-866-490-0338(USA/UK) ☎️

Open HP Smart, choose **Add Printer**, select your HP printer, enter your Wi-Fi password, and complete setup. On Windows or Mac, you can also add the printer from **Printers & scanners** after reconnecting it to Wi-Fi.



.. Should I factory reset my HP printer before selling it? 👉 1-866-490-0338(USA/UK) ☎️

Yes, factory reset is a good idea before selling or giving away your HP printer. It removes saved Wi-Fi settings and personal setup preferences. Also remove the printer from your HP Smart account if it is linked.



.. What is the difference between power reset and factory reset on HP printer? 👉 1-866-490-0338(USA/UK) ☎️

A power reset restarts the printer and clears temporary glitches. A factory reset restores default settings and may erase Wi-Fi details, preferences, and saved setup data. Always try power reset first.



# Final Takeaway

Resetting an HP printer can fix many common issues, including offline status, Wi-Fi failure, stuck jobs, frozen screens, and printing errors. Start with a simple power reset because it is safe and quick. If the issue is network-related, reset Wi-Fi settings and reconnect through HP Smart.

Use factory reset only when basic fixes fail or when you want to erase printer settings completely. After any reset, reconnect the printer, set it as default, update the driver if needed, and print a test page to confirm everything works.